Legal

Privacy Policy

Last updated: September 14, 2026

Overview

THE SAUCE LADY INC. (“we,” “us,” “our”), doing business as The Sauce Lady, operates saucelady.com (the “site”). This Privacy Policy describes, in plain language, what information the site actually collects, how it’s used, and the choices you have. It is not legal advice, and it does not certify compliance with any specific privacy law (such as the CCPA or GDPR) — if you need that kind of certification, please consult an attorney. If we make a material change to this policy, we’ll update the date at the top; your continued use of the site after a posted update means you accept the revised policy.

Information We Collect

Information You Give Us — if you sign up for our newsletter, we collect the email address you provide. If you submit our online feedback form, we collect your name, email address, star ratings, written comments, an optional photo, and the visit details you choose to share (visit type, what you ordered, and spend range). If you contact us by phone or email, we receive whatever information you choose to share with us.

Information Collected Automatically — Google Analytics 4 sets cookies and collects standard usage and device information — pages visited, browser type, approximate location, and similar data — so we can understand how the site is used. A lightweight tracking beacon records the page you visited, the page that referred you, and any UTM campaign parameters in the link; it does not collect your name, email address, or other personal identifiers.

How We Use Your Information

We use the information above to respond to your inquiries and reviews, to send the newsletter you signed up for, and to understand how the site is used so we can improve it. We do not sell your information, and we do not use it for marketing unrelated to The Sauce Lady.

Disclosure of Your Information

Third-Party Service Providers — we share information with a small number of outside services that help us run the site, each with its own privacy policy: Google Analytics (site usage and traffic analytics), Google Fonts (loads the typefaces used on the site), Google Maps (powers the map on our site), formsubmit.co (relays newsletter signups and feedback-form submissions to our email inbox — we don’t store submissions in a database on this site), Slice (powers the ordering widget on site pages), and order.store and order.online (when you click “Delivery” or “Gourmet-to-Go,” you leave saucelady.com for one of these ordering platforms, which process your order and any payment information directly; we don’t collect or store your payment details).

By Law or to Protect Rights — we may disclose information if required to do so by law or legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of The Sauce Lady, our customers, or others.

Sale or Transfer of Business — if The Sauce Lady is ever sold, merged with another company, or its assets are transferred, customer information may be transferred to the successor as part of that transaction.

Cookies & Tracking Technologies

Google Analytics sets cookies in your browser to help us understand site usage. Most browsers let you view, disable, or delete cookies through their settings menu — the exact steps vary by browser, so check your browser’s help documentation. A Google Analytics opt-out browser add-on is also available if you’d like to opt out of Google Analytics specifically. Disabling cookies won’t affect your ability to browse or order from the site.

Third-Party Websites

Our site links to other websites we don’t operate, including our ordering platforms (order.store, order.online), our social media profiles, and Joe’s Naples Park Diner (naplesparkdiner.com). This Privacy Policy doesn’t cover those sites — we encourage you to review their own privacy policies before sharing information with them.

Security of Your Information

We take reasonable measures to protect the information you share with us. Newsletter and feedback-form submissions are relayed to us by email — we don’t keep a separate database of form submissions on this site. That said, no method of transmission over the internet or electronic storage is 100% secure, and we can’t guarantee absolute security.

Children’s Privacy

This site is not directed at children under 13, and we do not knowingly collect information from children under 13. If we learn we’ve collected information from a child under 13, we’ll delete it.

Your Choices & Rights

Newsletter — to unsubscribe, reply to any newsletter email or contact us directly.
Correction or deletion — to ask us to correct or delete information you’ve submitted, email or call us using the details below.

Changes to This Policy

We may update this policy from time to time. The date at the top reflects the most recent version.

Contact Us

THE SAUCE LADY INC.
9331 Tamiami Trl N, Naples, FL 34108
(239) 592-5557
info@saucelady.com